Terms & Conditions


Shipping

N54Tuning ships via United States Postal Service (USPS), UPS, FEDEX or Canada Post. It is the customers responsibility to ensure the correct ship-too address is selected upon checkout, and to ensure that address can be serviced. Packages returned to n54Tuning.com due to incorrect addressing or refusal may result in additional shipping charges. If SIGNATURE is not specifically requested and package is lost during transit, N54Tuning is NOT responsible. If you have any concerns about the safety of your parcel please request SIGNATURE confirmation for delivery. Packages shipped without signature are usually left at the front / back door.

Returns

To assist in your evaluation of our Tunes, N54Tuning offers a 14 day satisfaction guarantee. If not satisfied you may return your JB Performance Tuner in its original packaging in like new condition within 14 days of original shipment date for a full refund. Returns are timely by postmark. We do not accept returns on any other products including intakes, CDV, BT Cable, CAN Tool, USB cable, boost gauges, downpipe fix, exhaust components, wheel spacers, paddle shift retrofit, lighting products, tuners sold as used or refurbished, or any other items. Products returned that do not qualify for return or are postmarked after 14 calendar days of original shipment date will become property of N54Tuning with no refund issued. Customer is responsible for all shipping costs. If the returned item was sold as part of a discounted value package any discounts given will be reversed and applied against the returned item.

Returns on exhaust products, charge pipes, FMICs and oil coolers are not accepted. Some exception can be made if product has not been installed and is in original packaging and it has been less then 14-days from delivery of goods. Please email mike@n54tuning.com if you have any questions about returns.

Upgrades

Customers who purchased a tuner directly from N54Tuning within the past six months may qualify for an upgrade credit. To take advantage of this program purchase a higher stage tune within six months and after receipt ship your lower stage tune back within 30 calendar days with a copy of your paypal or credit card receipt. N54Tuning will issue a refund to your paypal account or credit card for the purchase price of your lower stage tune. Policy does not apply unless higher stage tune is at least $100 higher in price than lower stage tune purchase price. Tuners sent in that do not qualify for upgrade (e.g. no record of purchase, it's been longer than six months since you bought the lower stage tune, lower stage tune is returned more than 30 days after shipment of the higher stage tune, etc) will become the property of N54Tuning with no refund issued. Only receipts from Burger Motorsports or N54Tuning will be accepted. Upgrades are timely by postmark. This policy applies to original purchasers only and N54Tuning has the final say in whether or not an upgrade refund will be issued.

Terms and Conditions of Sale

The term "Seller" refers to N54tuning.com and any of its employees or owners. The term "Purchaser" refers to the purchaser of any product manufactured by, purchased from, or installed by Seller (a "Product").

SELLER SHALL NOT BE LIABLE FOR AND PURCHASER AGREES TO INDEMNIFY AND TO HOLD SELLER, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUBSIDIARIES, PARENT COMPANY, SUCCESSORS, AND ASSIGNS HARMLESS FROM AND AGAINST ANY AND ALL CLAIMS, ARISING OUT OF OR RELATED TO (a) PURCHASER'S USE OF PRODUCTS (b) ANY ACT OR OMISSION OF PURCHASER (c) PURCHASER'S WILLFUL MISCONDUCT OR (d) PURCHASER'S FAILURE TO COMPLY WITH ANY LAW, RULE OR REGULATION.

WITHOUT LIMITATION TO THE FORGOING: (I) PURCHASER EXPRESSLY ACKNOWLEDGES THAT USE OF THE PRODUCT MAY VOID ANY OR ALL WARRANTIES APPLICABLE TO ANY VEHICLE IN WHICH A PRODUCT IS INSTALLED AND PURCHASER AGREES TO RELEASE, INDEMNIFY AND TO HOLD SELLER HARMLESS FROM ANY CLAIMS DIRECTLY OR INDIRECTLY RELATED TO OR ARISING OUT OF ANY VOIDED WARRANTIES RELATED TO OUR ARISING OUT OF USE OF A PRODUCT; (II) PURCHASER EXPRESSLY ACKNOWLEDGES THAT PRODUCTS MAY CAUSE DAMAGE TO ANY VEHICLE IN WHICH SUCH PRODUCTS ARE INSTALLED AND PURCHASER AGREES TO RELEASE, INDEMNIFY AND TO HOLD SELLER HARMLESS FROM ANY CLAIMS DIRECTLY OR INDIRECTLY RELATED TO OR ARISING OUT OF ANY DAMAGE TO A VEHICLE ALLEGEDLY CAUSED BY A PRODUCT; AND, (III) PURCHASER EXPRESSLY ACKNOWLEDGES AND HEREBY AGREES THAT PURCHASER IS FAMILIAR WITH AND AGREES TO COMPLY WITH ANY LAWS, RULES OR REGULATIONS RELATED TO PRODUCTS ("APPLICABLE LAWS") AND PURCHASER AGREES TO RELEASE, INDEMNIFY AND TO HOLD SELLER HARMLESS FROM ANY CLAIMS RELATED TO OR ARISING OUT OF ANY ALLEGATION THAT PURCHASER FAILED TO COMPLY WITH APPLICABLE LAWS.

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